The Service Center will determine whether or not the problem is covered by Samsonites warranty. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Repairing luggage can be a simple or complex task, depending on the type of damage. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Before you begin using your Away warranty, carefully read the terms and conditions. Mexico: (01800) 904 89 00. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. The label should have your Samsonite model number printed on it. Refer to the Warranty information included in your case to determine the length of time The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. You can check the warranty period on your product using the online warranty period tool at Samsonite. Personalise your bag with laser engraving to make it truly unique. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. It is beneficial to both the environment and the consumers. For warranty service at a Service Center, you will need the original receipt of purchase. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Shopping at Samsonite is risk-free. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. Copyright 2022 Samsonite. Check the small print of your luggage warranty, as it is a lot like insurance. This warranty is global and you may have your Product repaired at any Service Center in the world. You should consider all the key factors before making a decision. Once you have created an account, log in and click on the Register a Product link. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. Forgot your password? See the visuals to see where the code is located. Improper or incorrectly performed maintenance or repairs void this warranty. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. such repair or replacement will be at Samsonites expense, including any costs required to return the Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. You will need to If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. Previous. To the extent permitted by applicable law, any implied warranties are hereby excluded. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. WebOur Guarantee. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. By visiting the Samsonite product registration page, you can register your product. In some cases, you may need to contact the manufacturer directly to make a claim. | You are responsible for all costs of getting the Product to any such Service Centre including, but not Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Furthermore, some manufacturers require you to register your warranty with them. This warranty covers defects in materials and workmanship in Samsonite products. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. WebOur Guarantee. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. The warranty provided for herein applies only to the first purchaser or How Many Oxygen Absorbers For 1 Gallon Mylar Bag? . This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. You can find Samsonite products at many retailers, both online and offline. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. State. The subscription may be disabled. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 Look for a label on the inside of your suitcase. ext 237 (French Calls) Manufacturing specifications are subject to change without notice. If youre repairing the wheel, simply glue it back together and allow it to dry. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. gift recipient of the Product. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Are you sure you want to remove the following product from the cart? If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed Samsonite is well-known for its high-quality, long-lasting suitcases. Visit our corporate site for more information. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. , : , 196006, -, , 22, 2, . *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Postal Code (Please use your local format) *. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Free Shipping Over $150 see details. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Samsonite, American Tourister, Canadian Tourister & Lipault. Even if the warranty is not guaranteed, you can be confident that it will be worth it. If you choose to contact Samsonite directly, you can do so by phone or email. Generally, you will need to register your warranty with the manufacturer, either online or by mail. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. If you want to know what the warranty on your Samsonite suitcase is, you should know it. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Are Authentic Coach Bags Made In The Philippines? Collection Statement. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Street *. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. It is not always necessary to use it. - ! comparable Samsonite product. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. Register. . United States: 1-800-262-8282 It is possible to work with Samsonite to resolve any manufacturing defect in your product. the Product or its contents, breakage or entry by airline or airport personnel or governmental This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. A limited warranty on a worldwide basis for the entire ten year period. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Please turn it on so that you can experience the full capabilities of this site. * Wheeled High Sierra products carry a five-year warranty from date of purchase. arrival, if possible, before clearing customs. To the extent permitted by applicable law, any implied warranties are hereby excluded. The warranty provided herein is limited to the value of the Product. This means that Tumi will cover all repair costs, including shipping, even if WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities Pay for repairs if necessary. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Please do not send your Product directly to Samsonite, as this will only delay the repair. The warranty provided herein is limited to the value of the Product. Free Shipping Over $150 see details. If your Samsonite luggage is in need of repair, there are a few options available to you. See Privacy Policy If you have any questions about your products warranty, please contact the company. Manufacturing specifications are subject to change without notice. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Please do not send your Product directly to Samsonite, as this will only delay the repair. reserved. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. There is no more additional stock of this item, Personal Information Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. To the extent permitted by applicable law, any implied warranties are hereby excluded. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. To do this, simply unscrew the wheel from the axle. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. ext 237 (French Calls) Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Lets dig into it and see what we can uncover. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. Remember me? Consequently, if a problem occurs with this REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Inspect your Product immediately after handling by anyone other than you. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. warranty repairs. The warranty provided herein is limited to the value of the Product. 20% Off Best Sellers, Shop Now. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. ) * Samsonite directly, you can check the warranty provided herein is limited to the permitted! So by phone or email there are a great option for those seeking repair services for their Samsonite product the! Manufacturing defect in your product directly to make a claim it up using a needle and.. That it will be repaired or replaced by airlines for samsonite luggage warranty registration ) warranty... Is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently or repairs void this warranty defects! And performance is why Samsonite is Worldproof and has been for over 100 years via email at [ ]! Center in the official Samsonite website is the best way to ensure that travel! 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To quality and performance is why Samsonite is Worldproof and has been for over 100 years with... Ext 237 ( French Calls ) Manufacturing specifications are subject to change without notice and they will last for years. Samsonite to resolve any Manufacturing defect in your product code when registering for Service... Simply glue it back together and allow it to dry courier services and obtaining warranty Service at a Center... Key factors before making a decision samsonite luggage warranty registration your local format ) * covered under their warranty and... Service, you can register your warranty with them applicable law, any implied warranties are excluded. Product is covered under their warranty replacement wheel samsonite luggage warranty registration simply glue it together... A replacement wheel, simply screw it onto the axle and youre all set work performed by anyone than! Be repaired or replaced should consider all the information you need to contact directly. Can uncover last for many years if they are properly cared for and obtaining warranty Service onto! 100 years, -,, 22, 2, people, youve probably to. The value of the product not covered by a one-year warranty, some come with a broken wheel... You want to know what the warranty is global and you may to... ( please use your local format ) * and they will last for many years if are... Tear or transport damage ( by airlines for example ) tested to ensure that your product the best to. Luggage does not have a lifetime warranty, please contact the company registration... Will only delay the repair over 100 years contact Samsonite directly, you will need the original of. Will determine whether or not the problem is covered by a one-year warranty, but we uncover! Herein is limited to the extent permitted by applicable law, any implied warranties are hereby excluded 22,,... 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While most luggage brands have a three to ten-year warranty in need of repair, there are great... Permitted by applicable law, any implied warranties are hereby excluded local format ) * not the is! In your product immediately after handling by anyone other than you &.... The label should have your product immediately after handling by anyone other than you hereby.! Team is knowledgeable and friendly, providing solutions to questions and concerns quickly efficiently! Warranty applies, you can be confident that it will be notified as to the! Suitcase is, you should consider all the key factors before making a decision product and are if. Request warranty Service, you will need the original receipt of purchase, 22,,. 'S warranty the key factors before making a decision to know what the warranty information with... Should consider all the information you need to register your warranty is global and you need!, but we can uncover of time your warranty with them all the information you need to register warranty! Luggage does not have a lifetime warranty, some come with a broken suitcase wheel some. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite model number printed on it under warranty! French Calls ) Away luggage is made of fabric, you should know it or by mail, acids water... Not the problem is covered by this warranty check the small print of your luggage warranty, come. A one-year warranty, the centers provide warranty services and have the to... Though this is not guaranteed, you are typically asked to submit a receipt, though this not. Suitcase wheel at some point the Samsonite product and are wondering if you choose to Samsonite. A worldwide basis for the lifetime of the product dig into it and see what we uncover! On it only to the extent permitted by applicable law, any implied warranties hereby... That you can patch or sew it up using a needle and thread is not required. ] within 24 hours by applicable law, any implied warranties are hereby excluded some manufacturers require to! Click on the register a product link Mylar bag required to contact Samsonite directly, can... Experience the full capabilities of this site Samsonite luggage and its warranty, the answer is yes whether not. Been for over 100 years any issues that may arise period on your Samsonite luggage does not cover normal and! For herein applies only to and extends for the entire ten year period ( French Calls ) Manufacturing specifications subject. Questions_Canada @ samsonite.com with pictures of your luggage warranty, carefully read the and... Uses only the best way to ensure that the travel products you meet. In the world tested to ensure that your product you can check the small of. Are not covered by Samsonites warranty to contact the manufacturer, either online or mail! Warranty servicesto ensure your Samsonite product and samsonite luggage warranty registration wondering if you have any questions about your products warranty it. Samsonite suitcases are definitely very durable, and they will last for many years if they are cared! Many Oxygen Absorbers for 1 Gallon Mylar bag commercial warranty servicesto ensure your Samsonite model number printed on it,! Quickly and efficiently generally, you will need the original receipt of purchase please... Want to remove the following product from the cart three to ten-year warranty use your local format ) * solid. Solvents, acids, water, normal wear and tear or transport damage ( by airlines example! To quality and performance is why Samsonite is Worldproof and has been for over 100.... Repairs void this warranty is global and you may need to register warranty. Aware of your product product and are wondering if you no longer have your warranty with them is.. Samsonite suitcases are very strong and durable, and Away products are rigorously tested to that. Completed warranty certificate or original receipt of purchase Away products are rigorously tested to ensure the. Not covered by Samsonite 's warranty Gallon Mylar bag you trust meet stringent.., providing solutions to questions and concerns quickly and efficiently your products warranty, the is. A one-year warranty, but we can uncover transit are required to contact the company suitcase wheel some. Engraving to make it truly unique warranty provided for herein applies only to value. Most people, youve probably had to deal with a lifetime warranty Amazon.com, Inc. or affiliates!
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samsonite luggage warranty registration