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In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Celebrity Edge Returns to Australia in 2024-25. The Celebrity Cruises drone policy also says that guests are responsible for preparing the necessary paperwork to make sure their drones comply with the local legislation of every destination country. Some people report that boxed wine packed in the checked luggage typically makes it through . The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). Ports of call. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. (Photo courtesy of Celebrity Cruises) There are six tiers to the Captain's Club program: Preview (at 0 points). General information on travel vaccinations and a travel health checklist is available on the NHS website. Recently many airlines have reduced the number of free pieces of checked baggage you can take on transatlantic flights. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. The cruise line recommends limiting the luggage to a reasonable amount, which many experienced cruisers consider two pieces of luggage. Olife choice amenity must possess a cruise on cruises is an alcoholic beverages We LOVED it. Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. If so, these will be confirmed to you at a later date. The current maximum limits that apply under the Athens Convention in the event of our liability for death or personal injury caused by a shipping incident is 250,000 SDRs (approximately 237,000) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. If this holiday is in fact cheaper than the original one, we will refund the price difference. Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. You acknowledge and agree that, by their very nature, the recreational activities that you are participating in can be dangerous with inherent risks, dangers and hazards, and personal injury (and sometimes death) can occur and you agree to assume and accept all risk of personal injury or death which may occur. It is your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. Please also note that where you are building your own package some flights may not necessarily return to the same airport in the UK e.g. Notwithstanding, for any changes, the rebooking will always be subject to flight availability and to payment of any charges imposed by the supplier which may, in some cases, be the full cost of the ticket. Any assistance or requirements that you have relating to accommodation, seating or services including medical assistance or a requirement to bring medical equipment must be advised to us, where known at time of booking. ) Electrical extension cords Baseball bats, hockey sticks, cricket bats, bows, and arrows Skateboards and surfboards Martial-arts gear Self-defence items including handcuffs, pepper spray, and night sticks Flammable liquids, including lighter fluid Explosives, including fireworks Hookahs & water hookah pipes Ham radios Electrical extension cords Dangerous chemicals, including bleach and paint Alcoholic beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. However, carry-on luggage is limited to one piece, with a maximum weight of 15 pounds. Celebrity Cruises announced yesterday, November 10th 2022, its most ambitious cruise season . If you are a British citizen (including children and infants), you must have your own full 10-year (5 year for children) passport which is valid for at least 6 months after your expected return date to the UK. Copies will be available from our suppliers. From time to time we may have various common interest groups onboard attending for example conventions, conferences, seminars, training courses, competitions, tournaments or specialty holidays such as cookery and dancing courses. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). 2.1 What about valuable or important items? If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. Please note, the above options are not available where any change made is a minor one. What beers are available at no charge for that package? If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. It has a capacity of 3,660 guests. Hefty luggage fees are often an unexpected expense when it comes to air travel. If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. You must pay the applicable price of any such holiday. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. To get accurate information about regulations, restricted and prohibited items and the updated Celebrity Cruises luggage allowance, restrictions and policies, please check the official website. In addition, some items, like ammunition or illegal substances, will not be returned. Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. When you pay you will be supplied with an ATOL Certificate. While your stateroom will come stocked with premium bath amenities, you might want to bring travel-sized bottles of your preferred products, too. The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. We cannot guarantee and do not make any representations as to the accuracy of any information given by us or local operators in relation to such activities or about the resorts/area/location you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place, or the way in which it will take place, as these services are not under our control. See also sections 4.3, 5.2 and 5.6 below. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. You can take 1 piece of hand luggage per person (excluding infants) weighing up to 10kg and with maximum . A typical weight allowance for carry-on luggage is 5kg. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. Celebrity Cruises Luggage Tags - Vintage Playing Card Ship Red Name Tag Set (3) $19.99. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). Matches and normal lighters are allowed onboard. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. ** We reserve the right to include a fuel supplement when making a booking. Flight timings shown on your confirmation invoice are for guidance only and may change. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. Please contact your G.P. 1.10 If I have to cancel my cruise holiday, will I receive a refund? The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is, except as otherwise expressly set out in the Booking Conditions, the most the carrier or hotel keeper concerned would have to pay under the International Convention or Regulation which applies to the travel arrangements or hotel stay in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air). If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. Celebrity Cruises ; Veuhling Airlines/ Luggage Restrictions? Similarly, it's around $40 with Frontier when paid during booking. Celebrity will take care of the rest. You are also strongly advised to take out appropriate and adequate insurance to protect such items. This includes any disappointment, distress, inconvenience or effect on any other arrangements. . For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). Where you book a fly cruise holiday through a travel agent, your travel agent shall provide you with the ATOL Certificate either on our behalf or on its own account. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee. Although the Celebrity Cruises luggage allowance policy is generous, you should always consider its restrictions and the airlines regulations. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? Send sports equipment, drones, extra clothing and more directly to the port or excursion point and dont worry about the Celebrity Cruise luggage restrictions. 2.6 What are the passport and visa requirements for my holiday? 5.7 What is your liability towards guests? You must check the price of your chosen holiday at the time of booking. There is a corkage fee of $15 if you want to consume it at dinner or a bar. If you have not supplied us with complete and accurate information, your party may not be allowed to board your cruise ship and/or any outward or return flight. In conclusion, I must say the actual enforcement of the company's alcohol policy looks somewhat uneven. Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. For more information, see https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. Standard kosher meals must have been requested on the guests booking in advance. Online check-in is available from 30 days prior to your cruise and closes 4 days prior to your cruise. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. If you are over 21 years of age, you are allowed to bring with you One (1) 750ml bottle of unopened wine or champagne per person. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. . Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. The time limits for notifying any loss, delay or damage, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. Remember to your carry-on bag or backpack with your cruise . Additional policies for groups are located in the Appendices of the Travel Agent Guide and are enforced without exception. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges. Cruise lines do tend to let you bring a lot more luggage than an airline would, but certain ships do still have restrictions on luggage weight and amount. You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. We are not able to offer flight only bookings. If you fail to supply full and accurate details within the time limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. A carry-on bag for embarkation day is recommended. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. If you book a Celebrity Cruises cruise-only holiday, fly cruise holiday or build your own package with us, you can have the peace of mind in knowing that we shall have responsibility for the proper performance of all aspects of your holiday. This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. 1.5 What happens to money paid to a travel agent? However, all first class that I know about is a minimum of 2 pieces . A. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. In all cases, you must take account of payments received from any airline or other supplier in connection with your claim. All the information provided on this page is the result of online research. . They must stay inside the cabin when not used and never block escape routes. But it can be 7.5kg or even 10kg. Celebrity Cruises ; Luggage weight limit Please Read: COVID-related Discussion. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. Enquire now Enquire Menu. However we have been looking a. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Options are not available where any change made is a corkage fee of 15. 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